E46 Cathal McGloin, CEO at ServisBOT

ServisBOT CEO Cathal McGloin discusses how they can help increase your customer engagement, where the future of Customer Service is heading, advice on how to apply AI within your organization and more

Welcome to episode 46 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Continue reading “E46 Cathal McGloin, CEO at ServisBOT”

E43 John Fitzpatrick, VP of Product and Engineering at Voysis

John Fitzpatrick, Vice-President of Product and Engineering at Voysis discusses how Voysis are making an impact in eCommerce, offering customers a multi-modal experience, where he sees the future of Voice AI heading and much more

Welcome to episode 43 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Continue reading “E43 John Fitzpatrick, VP of Product and Engineering at Voysis”

E35 Mitch Lieberman, Program Director of Conversational Intelligence at Opus Research

Mitch Leiberman, Program Director of Conversational Intelligence at Opus Research discusses how AI can add value to conversations, advice to businesses looking to apply AI to their organization, where he sees the future of Conversational AI and more

Welcome to episode 35 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives. Continue reading “E35 Mitch Lieberman, Program Director of Conversational Intelligence at Opus Research”