E46 Cathal McGloin, CEO at ServisBOT

ServisBOT CEO Cathal McGloin discusses how they can help increase your customer engagement, where the future of Customer Service is heading, advice on how to apply AI within your organization and more

Welcome to episode 46 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Continue reading “E46 Cathal McGloin, CEO at ServisBOT”

E45 Ian McDonald, Product Manager with iCabbi

Ian McDonald, Product Manager with iCabbi discusses what iCabbi is all about, using data analytics to meet their customers needs, building for the future and more

Welcome to episode 45 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Continue reading “E45 Ian McDonald, Product Manager with iCabbi”

E44 Niall Moran, Principal Data Scientist at CarTrawler

Principal Data Scientist at CarTrawler Niall Moran discusses how they are using data analytics to give customers a more personalised experience, challenges they face and where the future of AI is heading

Welcome to episode 44 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Continue reading “E44 Niall Moran, Principal Data Scientist at CarTrawler”

E43 John Fitzpatrick, VP of Product and Engineering at Voysis

John Fitzpatrick, Vice-President of Product and Engineering at Voysis discusses how Voysis are making an impact in eCommerce, offering customers a multi-modal experience, where he sees the future of Voice AI heading and much more

Welcome to episode 43 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Continue reading “E43 John Fitzpatrick, VP of Product and Engineering at Voysis”

E18 Barry Lowry, Irish Government CIO at Department of Public Expenditure and Reform

In episode 18, Barry Lowry, the Irish Government’s CIO at the Department of Public Expenditure and Reform discusses their public service ICT strategy, improving the customer experience, how the government apply their open data strategy and much more.

Welcome to episode 18 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

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Amazon killed the High Street Mall Stars?

Amazon!

The word now means above all the 4th highest valued company in the world by stock valuation. Gone is the automatic identification with mythical ancient Greek warrior demi-goddesses. Continue reading “Amazon killed the High Street Mall Stars?”