Ruadhan Barry, Director of Product & Analytics at Sitecore discusses interesting projects his team are working on within enablement and customer analytics, using AI to scale customer interactions & the future of personalisation
Tag: customer experience
Mark Little, CEO at Kinzen discusses the problems they are solving within misinformation, using their ‘humans in the loop’ system to solve these challenges and his thoughts on the future of online content
Giovanni Tummarrello, Co-Founder of SIREN tells us all about SIREN, the threat of bad actors within CyberSecurity and interesting AI applications that are making a difference within Society
Stephen Oman, Director of Data Analytics at Travelport discusses Data Analytics projects being worked on within Travelport, Integrating Quantitative and Qualitative data together and the future of Travel
ServisBOT CEO Cathal McGloin discusses how they can help increase your customer engagement, where the future of Customer Service is heading, advice on how to apply AI within your organization and more
Principal Data Scientist at CarTrawler Niall Moran discusses how they are using data analytics to give customers a more personalised experience, challenges they face and where the future of AI is heading