AI Ireland
Welcome to episode 170 of the AI Ireland podcast, the show that explores the applications and research of Data Science, Machine Learning and Artificial Intelligence on the island of Ireland. Our mission is to increase the use of AI for the benefit of our society, our competitiveness and everyone living in Ireland. Today’s guests are […]
EdgeTier CTO and founder Bart Lehane discusses how EdgeTier improve efficiency in call centres with data-driven decision making, the goal with their AI agent assistant Arthur and much more in episode 21 of the AI in Action podcast
In episode 6, my guest is the SVP of Cloud Operations at RingCentral, Curtis Peterson. We chat about the improvements that AI has brought to call centres and conference analysis, where he believes humans will have a role alongside AI, what excites him most about the future of AI and much more.