E06 Curtis Peterson, SVP of Cloud Operations at Ring Central

In episode 6, my guest is the SVP of Cloud Operations at RingCentral, Curtis Peterson. We chat about the improvements that AI has brought to call centres and conference analysis, where he believes humans will have a role alongside AI, what excites him most about the future of AI and much more.

Welcome to episode six of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

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AI is not going to take over – it already has!

We are regularly regaled with arguments against Analytics, rumours about Robotics and dark rumblings about Deep Learning giving the impression that we are on the cusp of something akin to an alien invasion.
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