E21 Bart Lehane, CTO and co-founder at EdgeTier

EdgeTier CTO and founder Bart Lehane discusses how EdgeTier improve efficiency in call centres with data-driven decision making, the goal with their AI agent assistant Arthur and much more in episode 21 of the AI in Action podcast

Welcome to episode 21 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is been done within AI in Ireland.


Today’s guest is Bart Lehane, who is the CTO and co-founder of EdgeTier. Founded in 2015, EdgeTier is using advanced analytics and simulation technology to simplify everyday decision-making. EdgeTier’s products, proven technical knowledge and grounded industry experience allows them to help customers grow their businesses with clear data-driven decision-making.

In this really interesting episode, Bart will tell you about:

  • His background and how he came to set up EdgeTier
  • Early challenges they faced in putting it all together
  • Helping improve efficiency in call centres
  • How EdgeTier help clients with data-driven decision-making
  • The benefits EdgeTier have brought to businesses
  • Arthur, EdgeTier’s AI agent assistant
  • Where he believes AI is heading in the next couple of years

What did you make of Bart Lehane’s podcast? Where do you see the future of AI and data analytics heading in the next few years? We would love to hear your thoughts so please leave a comment below.

If you would like to hear more from AI in Action then please subscribe and don’t forget to like and share with your friends on social media.

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AI Awards 2018: Applications Open
Connecting Ireland’s AI ecosystem for a higher purpose

You have just a few days left to get your applications in to take part in the inaugural AI Awards and showcase your skills and expertise to the AI community on the island of Ireland.

The AI Awards is a not-for-profit organisation dedicated to promoting, advancing and rewarding corporate and academic excellence in Artificial Intelligence (AI) innovation, research & development and products.

It is our mission to support the AI community by recognising the hard work and dedication of those working in the field and to help promote and market Ireland globally as the first-choice home for AI investment and job creation in research and product development.

For more information about the awards and how to apply, check out www.aiawards.ie

Author: AI Ireland

AI Ireland is a non-profit, community-led initiative that aims to showcase and share the knowledge in Data Science, Machine Learning and Artificial Intelligence. We host monthly meetups, run the AI in Action podcast and will hold the AI Awards this November. Our goal is to bring together players in the field of AI in order to forge and strengthen ties, and to celebrate the development of AI for the greater good.

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