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AI Ireland Podcast | E127 | Customer experience

Alan Moore, Founder and CEO at Tax World

Alan Moore | Tax World

The big idea

Tax-information AI needs authoritative sources, transparent citations and professional review because small wording errors can change consequential advice.

About this conversation

Today’s guest is Alan Moore , Founder and CEO at Tax World . Based in Dublin, Tax World were a nominee for the 2023 AI Awards in the Best Use of AI in a Consumer/Customer Service category for their product Ezylia, which addresses the complex issue of obtaining clear tax information with a personal AI assistant. Ezylia has been trained on Irish tax law, tax commentary and publications with over 10 years of questions and answers from Tax World's members area. They employ OpenAI’s ChatGPT, regex and Python to efficiently answer tax questions, simplify tax topics and reduce research time for professionals.

Editorial discussion prompts

Ground answers in maintained sources.
Show sources and assumptions.
Use deterministic checks for clear rules.
Keep professionals responsible for complex advice.
Monitor legal changes and failure patterns.

Prompts to explore

Ground answers in maintained sources.
Show sources and assumptions.
Use deterministic checks for clear rules.

Chapter guide

No source chapter timestamps available. Listening review is required before adding chapters.

Editorial draft based on the official RSS description. The accompanying machine transcript is available for wording verification; full recording review remains pending. Names, quantitative claims, time-sensitive statements, rights and uncertain transcript wording remain publication holds.

The machine transcript and downloadable workbook remain in editorial review. They will be added only after names, terminology, rights and file delivery are checked.