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AI for Pharmacy Leaders: Governance, Guardrails & Growth

Bridge the gap between “AI hype” and clinical reality. This half-day intensive training from AI Ireland equips pharmacy executives and senior leads with a pragmatic framework for deploying Generative AI safely. We move beyond theory to ensure patient data remains protected while unlocking measurable efficiency gains across your pharmacy network.

Duration: Half-Day Masterclass (3.5 Hours)

Format: Executive Strategy & Hands-on Workshop

The Curriculum

Part 1: The Strategic Landscape & Risk Mitigation

  • The Reality Check: An honest appraisal of LLM capabilities in healthcare. We address the “black box” problem, the risk of confident hallucinations in medicines optimisation, and where the pharmacist’s professional liability begins and ends.

  • The ‘Guardrail’ Framework: Establishing an organisational AI Policy. We provide a Do/Don’t Matrix for staff, distinguishing between risky public tools and secure, enterprise-grade environments aligned with Data Protection Commission (DPC) and HSE expectations.

Part 2: Clinical & Operational Deep Dives (Live Demos)

  • Clinical Summarisation: Automating the synthesis of lengthy discharge summaries or multi-morbidity patient notes into essential pharmacist action points.

  • Workflow Automation: Streamlining “The Boring Stuff.” Using Copilot and automation to manage stock depletion notifications and digitise compliance audit checklists.

  • The Triage Partner: Analysing “Human vs. AI” performance in preliminary drug-drug interaction screening and drafting patient-friendly counselling scripts.

Part 3: The Executive Sandbox (Interactive Workshop)

  • Precision Prompting for Clinicians: Moving beyond basic queries. Participants learn the “Structured Clinical Context” method to ensure AI outputs are evidence-based and formatted for professional decision support.

  • Build Your Blueprint: A facilitated session where leaders identify one high-friction process in their pharmacy and map out a step-by-step AI implementation plan.

Executive Deliverables

  • The Pharmacy AI Playbook: A comprehensive strategy deck for internal stakeholder buy-in.

  • Governance Toolkit: A draft “Acceptable Use Policy” template and a compliance-focused prompt “cheat-sheet.”

  • The Pilot Roadmap: A curated menu of 15 immediate pharmacy use-cases categorised by “Ease of Implementation” vs “Clinical Impact.”

Frequently Asked Questions

Q: Is this session technical? Do participants need prior AI experience?

A: No. This masterclass is designed specifically for pharmacy executives and senior leaders. We focus on governance, strategy, risk mitigation and real-world application rather than coding or technical build.

Q: Will we discuss regulatory and data protection requirements?

A: Yes. The session explicitly aligns AI governance with expectations from the Health Service Executive (HSE) and the Data Protection Commission (DPC), alongside broader GDPR considerations. You’ll leave with practical guardrails to protect patient data and organisational liability.

Q: Are live AI tools used during the workshop?

A: Yes. Demonstrations are conducted in secure, enterprise-grade environments. We do not use public AI tools for handling real patient data. All examples are anonymised or synthetic.

Q: How does this address professional liability for pharmacists?

A: We clarify where AI support ends and pharmacist accountability begins. The session explores documentation standards, verification workflows, and governance mechanisms to reduce medico-legal risk while maintaining professional autonomy.

Q: Will this replace clinical decision-making?

A: No. The focus is augmentation, not automation. AI is positioned as a triage partner, summarisation assistant and workflow optimiser – never as a substitute for pharmacist judgement.

Q: What tangible outcomes can we expect?

A: By the end of the session, participants will have a draft AI governance framework, a structured policy template for acceptable use, a prioritised pilot roadmap and a practical implementation blueprint tailored to their pharmacy setting

Q: Is This relevant for community, hospital or primary care pharmacy?

A: Yes. The use-cases and governance principles apply across community pharmacy networks, hospital pharmacy departments and integrated care settings. 

Q: How quickly can we implement a pilot after attending?

A: Most organisations can initiate a low-risk pilot within 30–60 days, provided governance guardrails are approved internally. The session provides a step-by-step rollout model to support this.

Q: What makes this different from general AI healthcare seminars?

A: This is not a hype-driven overview. It is a governance-first, clinically grounded, pharmacy-specific strategy session focused on measurable operational gain and regulatory safety.

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AI Ireland's mission is to increase the use of AI for the benefit of our society, our competitiveness, and for everyone living in Ireland.

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